Mountain Refined will accept returns that adhere to the following:
Item must be “Like New” and repackaged in original packaging with original proof of purchase receipt. Item must be returned within 30 days of acceptance. Returns will incur a 20% restocking fee. The buyer will be responsible for all return shipping costs. Refunds will not include any shipping fees. Products that have been exposed to bare skin, body fluids, soiled, or stained cannot be returned and will not be accepted.
For sanitary reasons, we cannot accept returns on
• Mattresses
• Sheets
• Mattress Covers
• Mattress Toppers
• Any cushions or backs
If you need to return a product, please call customer service at (385) 220-8896 or email tabitha@mtnrefined.com for a Return Merchandise Authorization (RMA) Number. Please do not return items without an RMA Number. Any product returned without prior authorization will not be accepted and no refund will be issued.
Refused Delivery
If any package is refused at point of delivery, you will be responsible for the return shipping.
Return shipping fees will be taken out of any refund given.

Please note. Your refund be processed approximately 5 days after we have received the returned item.